Forward Deployed Engineer

At Parallel, we build AI agents to help healthcare facilities automate their administrative processes and unlock additional revenue, starting with medical coding. Today, up to 25% of healthcare spending is lost in manual, repetitive administrative work. Legacy software hasn’t helped, it’s made things slower, more complex, and more frustrating for care teams. We believe AI agents can change that. Our technology combines Large Language Models with system-level automation to handle real work inside existing hospital tools. No integrations, no disruption. Our first agent automates coding workflows and frees up time for medical staff to focus on patients. We launched in 2024, are backed by top investors (Index, Frst, Y Combinator, Hexa, Kima Ventures, Better Angle), and we’re just getting started. The future of healthcare isn’t just digital — it’s automated. Come help us build it ! Field Deployment Engineer - Parallel Context Parallel is a healthcare platform deploying AI, RPA, and computer use solutions across healthcare facilities. We need someone capable of technically leading these deployments on the ground, adapting to real-world environments and the specific constraints of each facility. Your mission Be the technical interface between the Parallel platform and our clients. Technically lead end-to-end deployments by understanding each facility’s IT infrastructure, adapt our platform to their constraints (interfaces, integrations, security, network architecture, on-prem deployments), and unblock projects by getting hands-on with the product when needed. Outcomes Successful and stabilized Parallel deployments at client sites Technical adaptations and integrations tailored to each facility Rapid upskilling on our AI stacks, RPA/computer use, interoperability, and on-prem infrastructure Identification and resolution of technical and organizational blockers Clients supported through change management and able to use Parallel effectively Progressive definition of our deployment standards This job is for you if: You have 5+ years of full-stack experience You’re strong in Node.js