Global Service Quality Insights & Strategy Specialist

Ford · Allen park, United States

Ford Motor Company seeks a data-driven analyst to turn service quality data into actionable improvements for Ford and Lincoln dealers worldwide. You will partner with CIDR, FSA, and Parts Supply & Logistics to implement countermeasures that boost the Fix It Right the First Time metric.

Strong Excel, SQL, Python, and BI skills are essential in this role. Responsibilities include global reporting ownership, cross-functional project leadership, and effective data storytelling for executive