Senior Associate- Senior Associate

<p><b>Job Position: </b> Senior Associate </p> <p><b>Experience: </b> 1-3 Years </p> <p><b>Location: </b> Kochi, India </p> <p><b>Department: </b> BPO </p> <p><b>Domain: </b> Senior Associate </p> <p><b>Job Description: </b> </p> <p> </p><p><br /></p><p></p><p><b>Key Responsibilities:  </b> </p><p></p><ul><li>Refine and document workflows and procedures.  </li><li>Support client onboarding and team training.  </li><li>Analyze workflows and track team performance.  </li><li>Drive process improvements and ensure optimization.  </li><li>Assist with performance evaluations and feedback.  </li><li>Ensure quality through compliance and reporting.  </li><li>Manage task allocation and resource planning.  </li><li>Own key deliverables and ensure timely completion.  </li> </ul> <p></p><p><b>Requirements: </b>  </p><p></p><ul><li>Strong communication and organizational skills.  </li><li>Proficient in Excel; familiar with project tools.  </li><li>Strong analytical and problem-solving mindset.  </li><li>Location�Remote (Night shift) </li> </ul> <p></p> <p></p> <p></p> <hr /> <h6>Apply now! </h6> <p>ClaySys is an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees.<br /> </p> <p> </p><h6>Share this open position </h6> <p></p>