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Technical Support Engineer - Hull

Nextech Group Limited · Newland, East Riding of Yorkshire, United Kingdom

FULL TIMEcontract

Job Description

Job Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Our mission is to empower businesses with reliable, efficient, and innovative technology solutions.

Job Description
- We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull.

As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities
- Provide high end technical support to clients., Diagnose and resolve hardware, software, and network issues.

Install, configure, and maintain IT equipment and software.

Manage and support Microsoft 365 and other cloud-based services.

Perform regular system maintenance and updates.

Ensure all support requests are logged and updated in the ticketing system.

Assist with the planning and implementation of IT projects.

Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.

Collaborate with other team members to share knowledge and develop best practices.

Qualifications
- Proven experience as an IT Support Engineer or similar role.

Strong knowledge of Windows and macOS operating systems.

Experience with Microsoft 365, Active Directory, and network troubleshooting.

Familiarity with virtualization technologies such as VMware or Hyper-V.

Excellent problem-solving skills and attention to detail.

Strong interpersonal and communication skills.

Ability to work independently and as part of a team.

Relevant certifications such as CompTIA A, Network, or Microsoft certifications are a plus.

A valid driver's license and willingness to travel to client sites as needed.

What We Offer
- Competitive salary and benefits package.

Opportunities for professional development and career progression.

A supportive and collaborative work environment.

Regular team-building activities and social events. xrexnqw

The chance to work with a diverse range of clients and cutting-edge technologies.

How to Apply
- If you are passionate about IT and providing excellent customer service, we would love to hear from you.

Please send your CV the email address :

Details

CompanyNextech Group Limited
LocationNewland, East Riding of Yorkshire, United Kingdom
TypeFULL TIME
Nichetech
Experiencecontract

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