Project Manager

Role Overview The Project Manager will be responsible for end-to-end technical implementation, integration, and delivery of Direct Carrier Billing (DCB) platform deployments across telecom operators . The role focuses on execution, integration management, stakeholder coordination, regulatory compliance, and ensuring seamless platform deployment and stabilization. Key Responsibilities 1. Project Planning & Execution Manage complete lifecycle of DCB platform implementation from requirement gathering to deployment and post-launch support. Define project scope, milestones, deliverables, timelines, and resource planning. Prepare detailed project plans, execution schedules, and tracking mechanisms. Ensure projects are delivered within defined timelines, scope, and quality benchmarks. Identify project risks, dependencies, and mitigation strategies. 2. Technical Implementation & Integration Lead integration of DCB platform with: Telecom operator billing systems Charging and payment gateways Subscription and consent management systems Merchant / content provider platforms Coordinate with engineering and product teams to ensure adherence to technical specifications. Review API documentation, integration flows, and system architecture requirements. Validate end-to-end customer journey including subscription flow, charging flow, and notification mechanisms. 3. Stakeholder Coordination Act as the primary implementation interface between telecom operators, technology teams. Conduct technical sessions, integration discussions, and requirement alignment sessions. Drive regular status meetings, progress reporting, and escalation handling. Ensure clear communication between internal and external technical stakeholders. 4. Compliance & Governance Ensure implementation aligns with telecom regulatory frameworks and operator technical guidelines. Implement consent frameworks, refund handling workflows, and anti-fraud safeguards as per operator policies. 5. Testing & Quality Assurance Define and manage UAT plans, test scenarios, and acceptance criteria. Coordinate with QA teams and operator technical teams for integration testing. Oversee pilot launches and ensure readiness for commercial deployment. 6. Deployment & Post-Launch Stabilization Manage go-live execution and production release coordination. Monitor platform performance post deployment. Handle defect tracking, issue resolution, and change management requests. Ensure SLA adherence and operational handover to support teams. Required Skills & Competencies Strong understanding of telecom ecosystem and Direct Carrier Billing workflows. Knowledge of telecom billing systems, charging gateways, and subscription platforms. Experience with API integrations and payment processing architectures. Strong project planning, execution, and documentation skills. Proficiency in project management methodologies Excellent stakeholder coordination and problem-solving capabilities. Key Performance Indicators (KPIs) On-time project implementation and deployment success rate Integration completion turnaround time UAT success ratio and defect resolution efficiency Platform stability during post-launch phase Stakeholder implementation satisfaction