Customer support executive- 1+ year- immediate joiner

PineQ Lab Technology · Maharashtra, India

WE ARE HIRING!

Role: Customer Support – Non-Voice

Location: Pune

Experience: 1+ Years

Language: C1 English – Mandatory

Communication: Excellent English Communication Skills

Interview Mode: Face-to-Face (F2 F)

Key Responsibilities:

• Handle customer queries and provide accurate resolutions through non-voice channels

• Respond to customer concerns professionally and efficiently

• Maintain high standards of customer service and customer satisfaction

• Understand customer requirements and provide appropriate solutions

• Maintain accuracy while handling customer interactions and documentation

• Follow process guidelines, quality standards, and SOPs

Candidate Requirements:

1+ years of experience in Customer Support / Non-Voice process

C1 level English proficiency – Mandatory

Excellent written and verbal communication skills

Strong comprehension and problem-solving skills

Good typing and documentation skills

Customer-focused approach

Comfortable working in rotational shifts, if applicable

Thanks