Associate Integration Engineer - API & ERP Integrations

Complyance · India

About Complyance:

• Complyance builds technology that helps businesses manage e-invoicing and regulatory-compliance workflows. Our Delivery team implements API, ERP, file-based and manual-upload e-invoicing solutions for enterprise customers across the UAE. We're looking for an early-career engineer excited about APIs, enterprise systems and financial technology.

About the Role:

• Join our PMO & Delivery team in Chennai as an Associate Integration Engineer, working closely with a Technical Implementation Consultant to support customer implementations from technical discovery through API/ERP integration, UAT, go-live and hypercare.
• This is a junior, hands-on technical role for someone with strong software fundamentals who wants to build a career in enterprise integrations and customer-facing delivery. Full-stack or API development exposure is a strong plus.
• You'll test APIs, validate JSON payloads, document system landscapes, support data mapping, reproduce technical issues and assist customer/ERP teams — plus build and debug APIs in training environments to understand request handling, business logic, databases and error handling end to end. You'll start with structured, reviewed tasks and progressively take on more independent ownership.

What You Will Do:

Technical Discovery and Documentation

• Support discovery workshops with customer IT, ERP, finance and integration teams
• Document customer systems, current-state flows, meeting notes and action items
• Collect API specs, sample payloads and file formats; maintain project records and diagrams

API Testing and Troubleshooting

• Test approved API scenarios in Postman, preparing and validating JSON payloads.
• Review responses, status codes and error details; reproduce reported issues with logs and evidence.
• Document expected vs. actual results; escalate unclear or high-risk questions to the TIC

ERP and Data-Mapping Support

• Support mapping between customer ERP fields and approved API/file fields
• Identify missing or inconsistent data and maintain mapping/open-question trackers
• Coordinate clarifications through the Technical Implementation Consultant and Functional Lead

Impact Assessment and Solution Documentation Support:

• Assist in preparing Technical Impact Assessments and system-flow diagrams
• Update approved SDD sections and incorporate review comments; maintain version/approval records
• Flag activities inconsistent with approved design

Note : The Solution Architect approves architecture; the TIC owns Impact Assessment and SDD preparation.

Implementation Coordination

• Maintain action, dependency, issue and decision trackers; follow up with internal/customer teams
• Prepare technical status inputs for meetings; escalate blocked or unclear activities promptly

UAT and Defect Support

• Support technical readiness checks and API/payload testing in UAT
• Reproduce defects, maintain logs, retest fixes and escalate failed retests
• Support the Implementation Quality Lead without independently approving UAT completion

Go-Live and Hypercare Support

• Support go-live checklists and production-readiness/smoke testing
• Monitor assigned actions during hypercare; maintain known-issue and workaround records
• Prepare technical handover documentation; escalate production issues immediately

Product and Process Improvement

• Record recurring issues and help improve Postman collections, checklists and guides
• Suggest improvements to documentation and workflows; support productised tooling in Krato and the Partner Platform.

Required Skills

• Foundational understanding of REST APIs, JSON and familiarity with Postman
• Basic integration/client-server knowledge and ability to read technical documentation
• Strong attention to detail, troubleshooting and analytical skills
• Clear communication, task organisation and follow-up discipline
• Willingness to learn ERP/finance/e-invoicing concepts and work UAE business hours

Preferred Skills (advantageous, not mandatory)

• Full-stack or hands-on REST API development experience (JS/TypeScript, Node.js, Python, Java, C#/.NET or similar)
• Understanding of request handling, validation, business logic, DB operations and error handling
• Exposure to SAP, Oracle, Dynamics 365, NetSuite or similar ERP platforms
• Basic SQL, Git, API authentication (keys/tokens/OAuth) and CSV/XML/data-mapping familiarity
• Exposure to finance, invoicing, tax technology or regulatory technology

Qualifications

• Bachelor's degree in CS, IT, Engineering or related field or equivalent practical/project experience
• Early-career candidates encouraged to apply with strong fundamentals and willingness to learn

Initial Training and Onboarding

• Structured onboarding will build end-to-end understanding of APIs and integrations, covering REST/ fundamentals, requests/responses/auth, validation and error handling, Postman testing, log tracing, SQL basics, retry/idempotency concepts, Git practices and Complyance product/e-invoicing concepts.
• Practical training may include building a simple API, adding endpoints, implementing validation/error handling, connecting to a training database, debugging intentional issues, tracing a request end to end, and writing Postman tests — all using synthetic data in approved non-production environments.

What Success Looks Like (First 6 Months)

• Maintain accurate discovery, query, action and defect records
• Use Postman to test documented scenarios and explain the API request/response lifecycle
• Develop/debug basic APIs; reproduce and document standard issues
• Maintain mapping documents; update approved documentation without unapproved design changes
• Support UAT, go-live and hypercare evidence collection and handover documentation
• Recognise and escalate architecture, regulatory, security and product questions appropriately

How Performance Will Be Measured

• Accuracy/completeness of documentation and trackers; quality of issue reproduction
• Timeliness of task completion and escalation judgement
• Reduction in rework; contribution to UAT/go-live/handover readiness
• Customer and internal feedback; completion of learning milestones
• Adherence to security/confidentiality requirements

Role Boundaries

As an Associate working under defined supervision, you will not independently:

• Approve a Technical Impact Assessment, SDD, or solution architecture
• Make tax, accounting or regulatory interpretations
• Commit to customer scope, timelines, pricing or product changes
• Confirm product defects or approve UAT/go-live
• Share credentials or sensitive customer information through unapproved channels

Information Security and Confidentiality:

• Use synthetic/approved test data; never store credentials in documents, email or chat
• Use only approved systems for customer data and evidence; redact sensitive info before sharing
• Follow least-privilege access; never submit customer payloads or credentials to public AI tools
• Immediately report suspected data exposure or unauthorised access

Career Development

A potential progression path:

1. Associate Integration Engineer – API & ERP Integrations
2. Integration Engineer / Technical Implementation Consultant
3. Senior Technical Implementation Consultant
4. Lead Technical Implementation Consultant
5. Principal Technical Implementation Consultant / Integration Practice Lead

Progression is based on demonstrated competency and delivery outcomes rather than tenure alone.

Working Hours

• Based in Chennai, aligned with UAE business hours. Occasional flexibility may be needed for customer meetings, UAT, deployments and go-live activities, following company policy and manager approval.

Why Join Complyance

• Work on real enterprise API and ERP integrations across the UAE
• Learn directly from implementation, architecture, functional, product and engineering specialists
• Receive structured, hands-on training in API development, testing and debugging
• Build experience across discovery, testing, data mapping, UAT, go-live and hypercare
• Contribute to productised tooling in Krato and the Partner Platform, with a clear career path.