Family Justice Center Department Head

Frederick County Government, Maryland · Frederick, United States

JOB INFORMATION Exempt; full-time; 40 of hours worked; Monday-Friday 8:00 a.m.-5:00 p.m.; full benefits

The Department Head for the Family Justice Center (FJC) within the Division of Family Services leads a multidisciplinary, co-located partnership of community agencies, improving survivor safety, access to justice, and long-term healing through collaboration and program innovation. This position ensures accountability, operational efficiency, partner coordination, and adherence to the nationally recognized Family Justice Center model. This position is responsible for program administration, staff leadership, grant and contract compliance, budget oversight, community partnerships, and strategic planning while promoting best practices within the Family Justice Center model. The role provides overall leadership and operational oversight, coordinating multiple County agencies and community partners within a collaborative care framework, and is responsible for implementing and managing the Memorandum of Understanding governing shared space, service delivery, information sharing, confidentiality, and coordinated response. The position supervises staff; supervision is received from the Division Director of Family Services.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.

Total Compensation Package

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
• Vesting after 5 years of service
• Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

Essential Duties And Job Responsibilities

• Provide comprehensive administrative and operation support to the Family Justice Center
• Manage FJC’s operations, to ensure a safe, secure, and trauma-informed environment for staff, partners, and clients.
• Ensure the delivery of high-quality, survivor-centered, and trauma-informed services across all co-located partners.
• Serve as primary liaison between on-site partner agency staff and County departments and services
• Develop, implement, and maintain Standard Operation Procedure guidelines and policies governing co-location and collaborative service delivery.
• Schedule, coordinate and attend Executive Committee meetings and multi-agency partner meetings.
• Oversee building security protocols and serve as the designated building manager in accordance with County policies.
• Manage procurement, fiscal processes, and expense tracking using the County’s automated system
• Assist the Division Director with budget development, reporting and fiscal analysis for the Family Justice Center
• Provide staff development, conflict resolution, and coordination support for County staff, partner agency staff, volunteers and interns
• Perform other related duties as required
• Provide strategic leadership and operational oversight for the Family Justice Center (FJC),
• Develop, implement, and evaluate short- and long-term strategic plans, program goals, measurable outcomes, and continuous improvement initiatives for FJC services.
• Lead the planning and execution of initiatives that strengthen coordinated community responses to domestic violence, sexual assault, child abuse, human trafficking, and elder abuse.
• Ensure all FJC activities, programs, and services are delivered using trauma-informed, evidence-based, and survivor-centered practices.
• Evaluate program effectiveness, identify emerging needs, and implement innovative solutions to enhance survivor access, safety, and service outcomes.
• Oversee service delivery models for all FJC programs ensuring consistency, quality, and accessibility of services.
• Develops and delivers community education and engagement presentations to increase awareness of FJC services, promote prevention and early intervention, and strengthen community partnerships and understanding of available resources

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

Qualifications And Requirements

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Bachelor’s Degree In Public Administration, Criminal Justice, Healthcare Administration, Social Work, Mental Health Counseling, or related field
• 6 years in human services, criminal justice, healthcare, healthcare administration, business administration, or similar field
• 3 years of experience supervising or managing staff

Substitutions for the above-listed required education and experience is a Master’s Degree with 4 years experience as described above.

Knowledge/Skills/Abilities

A successful incumbent operating in this role displays the following

• Advanced knowledge of trauma-informed, survivor-centered service models and best practices
• Advanced knowledge of victim services
• Advanced knowledge of operational management principles, including fiscal processes, procurement, and budgeting
• Advanced knowledge of multi-agency collaborative service delivery frameworks, including MOUs, confidentiality, and information-sharing protocols
• Skill in developing and implementing Standard Operating Procedures and policies
• Skill in building, maintaining, and strengthening collaborative relationships with diverse public, private, nonprofit, and community partners Skill in conflict resolution, staff development, and fostering a positive interdisciplinary work environment
• Skill in facilitating cross-agency problem-solving and developing coordinated responses
• Skill in managing facility operations, safety protocols, and building security systems
• Ability to lead and supervise diverse professional, volunteer, and intern staff within a complex service environment
• Ability to navigate complex organizational relationships and balance the needs, responsibilities, and perspectives of multiple independent partner agencies
• Ability to maintain a safe, secure, and trauma-informed environment for clients, staff, and partners
• Ability to analyze fiscal data, assist with budget development, and ensure accurate expense tracking
• Ability to communicate effectively as a liaison between partner agencies and County departments

Preference May Be Given For

• Secondary bilingual language skills
• Experience supervising child welfare cases or experience operating a Child Advocacy Center, Family Justice Center, or Multi-dimensional Team related to Intimate Partner Violence (IPV) and Domestic Violence (DV), Human trafficking, child sexual assault
• Experience in finding, writing, and monitoring federal, state, local grants in the human service field

Physical Requirements / Working Conditions

• While working in this position, the employee is required to constantly sit and occasionally walk
• While working in this position, the employee is required to constantly work indoors

Additional Information / Examination Process

• Failure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including termination
• Available on-call for emergency situations including weather-related emergencies
• Ability to provide own transportation to various County departments and for functions outside the office
• Ability to work flexible hours and to attend occasional evening and/or weekend events

EXAMINATION PROCESS (may Include)

• An evaluation of training and experience
• One or more interviews

Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to

Retirement Plan

A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance

County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance

Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts

The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.

Life Insurance

Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.

Savings Plan - Deferred Compensation

The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.

Educational Reimbursement Program

County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employee's capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job‑related non‑credit courses. If an employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program

This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related issue or concern.

Leave

Annual Leave – Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year

0 – 2 years 11 days

2 – 10 years 17 days

10 + years 24 days

Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.

Holidays

The County observes 10 holidays every year and 11 are observed on years of General Elections.

For additional information on Frederick County Government's benefits package, please visit the Division of Human Resources website at

All hires before January 1, 2012, will follow the benefit and leave rules as described in the Personnel Rules amended October 3, 2013.