Collections Specialist

Biz2Credit · India

Position Title: Executive / Senior Executive – US B2B Collections

Location: Noida, Uttar Pradesh (On-site)

Shift: US Night Shift

Employment Type: Full-time

⛔ CRITICAL ELIGIBILITY NOTE FOR APPLICANTS:

This is a Financial Debt Recovery & Delinquent Loan Collections position. Candidates with backgrounds exclusively in Accounts Receivable (AR), Order-to-Cash (O2C), Billing, or Corporate Invoicing will NOT be considered. We are strictly looking for candidates with hands-on experience in First-Party or Third-Party B2B loan/commercial debt collections .

About Biz2Credit

Biz2Credit is a premier FinTech pioneer specializing in small business financing in the United States. Having funded billions of dollars in term loans, revenue-based financing, and lines of credit, Biz2Credit empowers small businesses to grow and succeed.

We are expanding our risk and recovery operations at our Noida center and are looking for dynamic, results-driven US B2B Collection Executives to manage our delinquent business financing portfolio.

Role Overview

As a US B2B Collection Executive , you will be responsible for managing overdue business accounts, contacting delinquent US business owners (borrowers/merchants), negotiating repayment arrangements, and recovering non-performing assets. You will work directly on first-party or third-party collection portfolios, utilizing strong negotiation skills and understanding US commercial lending landscapes.

Key Responsibilities

• Outbound & Inbound Recovery Calls: Engage with US-based small business owners, C-level executives, and decision-makers regarding delinquent loans, revenue-based financing, or lines of credit.
• Portfolio & Risk Management: Analyze delinquency trends, payment histories, and business financial metrics to determine appropriate recovery strategies.
• Negotiation & Payment Arrangements: Formulate and negotiate cure plans, settlement offers, payment schedules, and workout arrangements within authorized company thresholds.
• First & Third-Party Collection Execution: Apply effective B2B collection methodologies (first-party retention or third-party intensive recovery) to minimize default rates and maximize recovery revenue.
• Skip Tracing & Investigation: Locate hard-to-reach borrowers using advanced skip tracing tools, public databases, and research techniques.
• Compliance & Documentation: Maintain detailed records of all collection activities, commitments, and debtor communications in compliance with US debt collection laws and internal protocols.
• Cross-Functional Collaboration: Work closely with legal, risk, and underwriting teams when escalating defaulted accounts for legal action or asset recovery.

Key Competencies

• Strong negotiation, objection handling, and conflict-resolution skills.
• Target-driven mindset with a focus on hitting monthly recovery goals.
• High ethical standards, resilience, and adaptability under pressure.
• Good understanding of US business structures (LLCs, Corporations, Sole Proprietorships).

What We Offer

• Highly competitive fixed salary + lucrative, performance-linked collection incentives.
• Convenient transportation support / Night shift cab allowance (as per company policy).
• Medical insurance and employee wellness benefits.
• Vibrant, fast-paced work culture in a global FinTech leader.