Technical Lead Engineer — TSE Enablement & Coaching

Xapply · Pakistan

Motive is seeking an experienced Technical Lead Engineer to join our Global Technical Support organization as an internal technical enablement expert for TSEs. The TL will help TSEs build product knowledge, troubleshooting judgment, and investigation discipline to resolve issues independently and escalate when needed.

The role focuses on coaching, documentation, and knowledge-base improvements, not direct customer communication, while ensuring cross-functional knowledge is shared across regions.