Deputy Manager Quality Assurance - CCTV

Havells India Ltd · India

Process Quality Management

• Develop and implement quality assurance policies, procedures, and standards to ensure that products are manufactured to meet or exceed customer requirements and industry standards.
• Work with Engineering (Design and Manufacturing Engineers team) to define process parameters and criteria to ensure production process capability is effectively met as per product process requirements.
• Monitor and control quality at all manufacturing stages including SMT, PCB assembly, camera module assembly, lens fitting, testing, final assembly, and packing.
• Establish and maintain Process Control Plans, PFMEA, SOPs, Quality Check Sheets, and Inspection Standards.
• Ensure process adherence through regular line audits and layered process audits.

Process Monitoring & Control

• Analyze First Pass Yield (FPY), Defect Per Million (DPMO), Rework, Scrap, and Process Capability (Cp/ Cpk ).
• Monitor critical process parameters such as soldering profile, torque values, ESD compliance, AOI performance, ICT/FCT results, and burn-in test performance.
• Identify process abnormalities and implement corrective actions.

Root Cause Analysis & Improvement

• Lead investigations using 8D, 5 Why, Fishbone Diagram, Pareto Analysis, SPC, and CAPA methodologies.
• Drive defect reduction and continuous improvement projects using Lean and Six Sigma tools.
• Coordinate with Production, Engineering, SCM, and R&D to eliminate recurring issues.

Customer & Internal Quality

• Handle customer complaints related to manufacturing defects.
• Ensure timely closure of Corrective and Preventive Actions (CAPA).
• Support internal and external quality audits.

Quality Assurance Activities

• Ensure implementation of ESD standards across manufacturing.
• Verify calibration status of measuring and testing equipment.
• Validate process changes before implementation.
• Participate in New Product Introduction (NPI) and pilot production activities.

Documentation & Reporting

• Prepare daily, weekly, and monthly quality reports.
• Maintain quality records and traceability documentation.
• Present quality performance during management reviews.

Key Performance Indicators (KPIs)

• First Pass Yield (FPY)
• In-process rejection (%)
• Customer PPM
• Internal PPM
• Rework percentage
• Scrap percentage
• Right First Time (RFT)
• Cost of Poor Quality (COPQ)
• CAPA closure effectiveness
• Audit score
• Process compliance
• ESD audit compliance
• OBA (Out of Box Audit) performance
• Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact

If you are interested kindly share your CV at varsha.tomar@havells.com with the following details.

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