Commercial Manager of Technical Solutions

Lead commercial growth for Mechanical Solutions, LLC (MSI) and the broader UPS technical solutions portfolio. The manager develops market and account plans, directs opportunity development, strengthens proposals and pricing, and connects MSI engineering capabilities with UPS customers and field services.The role owns commercial results and coordinates closely with the MSI President and technical leaders, who own project execution, staffing, and delivered financial performance.

Make sure to apply with all the requested information, as laid out in the job overview below.
Key Responsibilities:
Market and account developmentDevelop annual growth priorities for diagnostics, vibration, troubleshooting, engineering, VibVue, and other technical solutions; identify attractive customer segments and applicationsBuild relationships with strategic customers, UPS sales leaders, and acquired businesses to generate qualified opportunities and cross-sellingLead major pursuits from discovery through commercial close, engaging engineers early to validate technical scope and delivery capacityCoach sales engineering and product management staff on account planning, customer conversations, and disciplined follow-up
Proposals and commercial governanceOversee commercial quality and timeliness of proposals, including scope clarity, assumptions, pricing recommendations, margin expectations, and required approvalsCoordinate with the MSI President and technical leaders on resourcing, delivery risk, estimated cost, and commitments before an offer is releasedLead commercial negotiations within delegated authority and partner with Commercial Contracts on MSAs, terms, and exceptionsMaintain reliable opportunity records and forecasts; reconcile major pursuits with MSI quote logs and operational backlog to avoid double counting
Product and team leadershipDirect VibVue commercialization through the Product Manager, including product sales, recurring analysis services, channel partners, and service pull-throughSet clear responsibilities and priorities for sales engineering and product management; recommend hiring, training, and coverage changes as the portfolio growsPartner with Marketing on technical content, case studies, campaigns, conferences, and sales enablementUse win-loss, pipeline, bookings, pricing, and booked margin data to improve the commercial model
Qualifications:
Demonstrated commercial leadership in technical services, engineered products, or industrial equipment serving complex B2B customersAbility to discuss rotating equipment, vibration, reliability, or field engineering with technical credibility; deep expertise in every MSI specialty is not requiredExperience directing proposals, pricing, contracts, and cross-functional pursuits with delivery teamsExperience coaching technical sellers and managing a disciplined pipeline and forecastStrong written communication, customer presence, and judgment in balancing growth with delivery riskWillingness to travel to customers and UPS locations.
Preferred Experience:
Engineering degree or comparable technical industry experienceExperience with power, refining, petrochemical, water and wastewater, or related industrial marketsFamiliarity with diagnostic hardware, software-enabled services, or channel sales
Key Success Measures:
Qualified pipeline and bookings growth across technical solutions, with sound booked marginImproved proposal quality, turnaround, conversion, and forecast reliabilityMeasurable UPS/MSI cross-selling and development of VibVue product and recurring servicesEffective development and deployment of the sales engineering and product teams
Benefits Offered:
Medical/Dental/VisionHealth Savings AccountShort-term disability100% employer paid Long-term Disability100% employer paid life insurance401K matchPaid time offEmployee Assistance Program
EEOC Statement:
Universal Plant Services is an Equal Opportunity Employer. xzbcwsv All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.