Museum Ticket Sales Associate

Miami Children's Museum · United States

Museum Ticket Sales AssociateAre you friendly, energetic, and passionate about creating memorable experiences for families? Miami Children's Museum is looking for an enthusiastic Museum Ticket Sales Associate to serve as one of the first welcoming faces our visitors meet!In this role, you'll help create a positive experience from the moment guests arrive. You'll greet visitors, assist with admission purchases, answer questions, promote Museum memberships, and ensure the ticketing area runs smoothly and efficiently.What You'll DoWelcome visitors with a friendly smile and positive attitudeAssist guests with purchasing Museum admission ticketsOpen, operate, and close the point-of-sale systemReconcile cash drawers accurately at the end of the dayShare the benefits of Museum membership and encourage membership purchasesEnter membership information into the Altru databaseAnswer phone calls and provide helpful information to visitorsDeliver excellent customer service throughout every interactionAssist with additional duties as neededRequirementsAt least one year of verifiable customer service and/or sales experienceExperience using modern sales techniques and point-of-sale equipmentA positive, enthusiastic, and professional approach to working with the publicStrong communication and customer-service skillsDependability, accuracy, and attention to detailBilingual English/Spanish skills are preferredIf you enjoy connecting with people and want to help families begin their Museum visit with a great experience, we'd love to hear from you. Apply today and become part of the Miami Children's Museum team!