Front office manager

Job Description — Front Office Manager

Company: Dhoot Group (Automobile Division)
Location: Jodhpur, Rajasthan

About the Role

Dhoot Group is looking for a Front Office Manager to lead the customer reception and front office experience across the dealership. She will be the first point of contact for customers and will ensure a warm, professional, and well-organized experience from the moment they enter the showroom.

Key Responsibilities

Manage the front office, reception, and customer welcome experience. Supervise front desk executives and ensure smooth daily operations. Ensure customer appointments, walk-ins, and inquiries are handled efficiently. Maintain showroom presentation, hospitality, and customer lounge standards. Coordinate with Sales, CRM, and Service teams for seamless customer flow. Monitor visitor records, test drive coordination, and customer feedback. Ensure all front office processes follow Dhoot Group standards.

Skills & Qualifications

Graduate with 3–6 years of experience in front office, hospitality, customer relations, or retail. Excellent communication skills in Hindi and English. Strong leadership, grooming, and customer service orientation. Proficient in MS Office and basic reporting.

What We're Looking For

A confident, well-groomed, and customer-focused professional who can create an exceptional first impression and maintain premium hospitality standards at Dhoot Group.