It executive

Virbhu India Pvt Ltd – Vadodara (Gujarat), a wholly owned subsidiary of AK-LLC (USA), operating in the field of power electronics, has an immediate opening for an IT Support / IT Administrator.

The position will be responsible for providing day-to-day IT support and administration, supporting employees with hardware, software, networking, Microsoft 365 and endpoint-related requirements. The role will also support Microsoft Intune, device management, user onboarding/offboarding, IT asset management, and IT infrastructure activities.

Position: IT Support Executive / IT Administrator

Department: Information Technology

Experience: 2–5 Years

Key Responsibilities

Provide first- and second-level IT support to employees for hardware, software, Windows, Microsoft 365, printers, and network-related issues. Troubleshoot and resolve issues related to Outlook, Teams, One Drive, Share Point, and other Microsoft 365 applications. Administer and support Microsoft Intune, including device enrollment, compliance monitoring, configuration profiles, application deployment, and basic policy troubleshooting. Prepare, configure, deploy, and maintain laptops, desktops, monitors, printers, and other IT equipment. Manage employee onboarding and offboarding activities, including account setup, device allocation, access management, and equipment recovery. Maintain IT asset records and ensure proper tracking of laptops, desktops, monitors, accessories, and other IT equipment. Install, configure, update, and troubleshoot approved software and applications. Monitor and maintain IT support tickets, issue logs, asset records, and technical documentation. Provide remote and on-site technical support to employees. Troubleshoot basic network connectivity, Wi-Fi, VPN, DNS, DHCP, and IP-related issues. Coordinate with internet service providers, software vendors, hardware vendors, and other service providers for issue resolution. Assist with Microsoft 365 administration and user account-related activities. Support IT security requirements, endpoint protection, access control, and company IT policies. Maintain proper documentation of IT procedures, configurations, troubleshooting steps, and inventory. Identify recurring technical issues and recommend improvements to IT processes. Escalate complex infrastructure, security, or application-related issues to the IT Manager or relevant service provider. Ensure IT systems and devices are maintained according to company standards and security policies. Perform other IT administration and infrastructure-related tasks assigned by the IT Manager.

Minimum Qualification

Graduate or Diploma in Computer Science, Information Technology, Networking, or a related field. 3-5 years of hands-on experience in IT support, system administration, or IT infrastructure support.