U.S. Consular Services - Senior Associate

Consular Services - Senior Associate
Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax, immigration, rewards, advisory and Vialto private, and our team is the gold standard in navigating the complexities of cross-border compliance, and workforce strategies. We help our clients achieve their goals and imagine new possibilities. Whatever your aspirations, Vialto can help you find your way.
Consular Services team supports corporate clients and their employees with business visa and consular service needs. As a Senior Associate, you will manage business visa and consular matters from initial assessment through completion, providing thoughtful, consultative guidance and exceptional client service throughout the process. You will work closely with clients, embassies and consulates, global colleagues, and external service providers to support successful case outcomes.
This position is ideal for an experienced business visa professional looking to expand their client exposure, advisory responsibilities, and technical leadership within a collaborative and consultative environment.
Manage an active portfolio of business visa and consular matters from initiation through completion.
Assess business visa requirements and provide appropriate guidance based on traveler circumstances and destination requirements.
Prepare, coordinate, review, and monitor business visa applications and supporting documentation.
Serve as a point of contact for clients, providing timely updates, issue resolution, and proactive guidance throughout the case lifecycle.
Coordinate visa appointment scheduling and consular processing activities.
Liaise directly with embassies and consulates to support business visa and consular matters.
Partner with Vialto colleagues globally to support cross-border business visa and consular services.
Maintain accurate case records and adhere to Vialto quality standards and operational procedures.
Provide technical guidance, coaching, and quality review support to junior team members.
Support larger client projects and contribute to process improvements and operational excellence initiatives.
Contribute to client advisory discussions and help strengthen long-term client relationships through a consultative service approach.
3–6 years of directly relevant business visa experience.
~ Hands-on experience preparing and managing business visa applications.
~ Strong case management experience supporting matters from initiation through completion.
~ Experience coordinating visa appointments and managing consular processing requirements.
~ Experience liaising directly with embassies and consulates in support of business visa and consular matters.
~ Strong understanding of corporate business visa processes and outbound travel authorization requirements.
~ Strong client service orientation and relationship management capabilities.
~ Experience supporting passport services.
Long-term career growth opportunities as the team expands.
Ability to build meaningful client relationships and contribute to thoughtful, solutions-focused service delivery.
Location: Remote, U.Employment Type: Regular / Full Time
Please note that artificial intelligence (AI) may be used as part of the application process.
At Vialto, we believe our best work happens when people collaborate in a culture of belonging, respect, and inclusion. We encourage employees to bring their authentic selves, share their unique talents and expertise, and make a positive impact on the clients and communities we serve.
If you are looking to deepen your business visa and consular expertise, build meaningful client relationships, and contribute to the future of global mobility, we would love to hear from you.