US Tax 1040

ATOP Consultants · India

Urgent Hiring ##

US Operations (Ahmedabad)(Hyderabad) — US Taxation

US Tax Expert 1040 ## (Preparer) (Reviewer) (TL)

Role: US Taxation Process Client Support (US Individual Tax)

● Minimum 3 years of hands-on experience in preparing, reviewing, or supporting U.S. individual income tax returns, including Forms 1040, 1040-NR, and 1040-SR, with the ability to leverage this expertise to effectively assist customers in a live, real-time chat support environment. Working knowledge of US Tax Live / Expert Assist service models.

● Ability to communicate technical tax concepts in plain, jargon-free language that keeps customers informed without overselling or overpromising.

Job Description

● Handle live customer inquiries, providing timely, accurate, and professional assistance,

while independently resolving customer inquiries and delivering a seamless customer experience.

● Bachelor's degree in Accounting, Finance, or a related field (M.B.A in Accounting and Finance preferred).

● Strong written and verbal English communication skills, including the ability to communicate clearly, concisely, and effectively.

Candidates should also demonstrate English language proficiency at a B2+ level or higher.

Behavioural Competencies (ASK Framework)

● Flexible to work U.S. shifts, primarily EST hours.

● Strong customer-service orientation with a compliance-first mindset

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