E-commerce executive

We are looking for a reliable and proactive E-Commerce Executive to manage the day-to-day operations of our growing Australian e-commerce brand.

The role involves supporting online store operations, managing product listings, handling customer service, processing orders and returns, conducting competitor research, and assisting with various e-commerce and marketing activities.

The ideal candidate should have experience in e-commerce, strong attention to detail, excellent communication skills, and the ability to work independently while maintaining a high level of accuracy and organization. Key Responsibilities

Manage daily e-commerce store operations Create, update, and maintain product listings Handle customer inquiries and support requests Process orders, returns, refunds, and order updates Assist with marketplace operations and product management Conduct competitor and market research Support marketing and promotional activities Monitor website content and ensure product information is accurate Use AI tools such as Chat GPT to improve efficiency and productivity Provide daily work updates and task reports Requirements Experience in e-commerce or online store operations Good written and verbal English communication skills Strong attention to detail and organizational skills Ability to work independently and manage multiple tasks Problem-solving mindset and willingness to learn Comfortable using digital tools and AI-powered productivity tools Responsible, proactive, and self-motivated