Sr. Population Health Operations Manager

Privia Health · United States

Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Location: Must reside or be open to relocating to Washington, 25% Field-Based travel required throughout the state The Sr. Population Health Operations Manager plays a critical role in advancing Privia's operational and value-based strategy. This individual leads and supports cross-functional initiatives that drive operational excellence, process innovation, and scalable transformation across our national network. The Sr. Population Health Operations Manager supervises and supports Operational Consultants to implement and optimize systems, tools, and workflows that support practice success in both operational value based care areas. This role is ideal for a strategic problem-solver and collaborative leader who thrives in dynamic environments and is passionate about improving health care delivery.

• Lead and support cross-functional projects that enhance operational efficiency, data accuracy, and partner experience
• Develop and maintain comprehensive playbooks and resources that standardize workflows, external communications, and task ownership
• Partner with Salesforce administrators and technical teams to optimize platform functionality and automate manual processes
• Support governance structures for communications, rebranding, and stakeholder engagement
• Manage quality operations including CEHRT audits, CQM tracking, and provider provisioning QA
• Triage and resolve data feed issues, collaborating with internal and external stakeholders
• Facilitate onboarding and offboarding workflows for partner practices, ensuring seamless transitions
• Present process updates and strategic recommendations to internal and external audiences
• Promote inclusive collaboration and transparent communication across teams
• Celebrate wins, foster team morale, and contribute to a culture of growth and well-being
• Mentor and support junior team members, contributing to onboarding and skill development
• Identify opportunities for operational improvement and lead implementation of standard work

• Masters preferred (MHA or MBA) OR equivalent Relevant experience
• 3+ years of experience in healthcare leadership, operations, project management, or process improvement
• Demonstrated success leading or supporting cross-functional initiatives and driving measurable outcomes
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and Salesforce
• Ability to travel regionally or nationally up to 25% of the time
• Commitment to continuous learning and professional development