Client relations specialist

We Connect · Hyderabad, India

Company:  We Connect

Location:  Hyderabad, Telangana

Employment Type:  Full-Time, On-Site

Open Positions:  2

Experience:  2–3 years

Salary:  ₹30,000–₹35,000 per month, depending on experience

Working Days:  Monday–Saturday

Working Hours:  10:00 AM–7:00 PM

Probation:  3 months

Weekly Off:  Sunday

About We Connect

We Connect is a Hyderabad-based event management company delivering corporate events, exhibitions, brand activations, seminars, promotions, sports events and other experiential projects.

Role Overview

We are looking for Client Relations Executives to build and maintain strong relationships with our clients and ensure a smooth experience throughout their engagement with We Connect. The role involves understanding client requirements, coordinating internally and maintaining clear, timely communication from brief to event completion.

Key Responsibilities Act as a primary point of contact for assigned clients. Understand client requirements, expectations and project objectives. Maintain regular communication and provide timely project updates. Coordinate with internal Project, Production, Marketing, Content and Design teams to ensure client requirements are understood and addressed. Communicate briefs, feedback, changes and approvals accurately to the relevant teams. Schedule and participate in client meetings and project discussions. Track client feedback, requests and pending approvals. Identify potential concerns early and escalate them appropriately. Ensure client commitments and timelines are communicated and followed through. Build long-term relationships and identify opportunities for continued collaboration. Maintain professional communication and documentation across projects.

Requirements 2–3 years of experience in client servicing, client relations, account management, event management, marketing or a similar role. Excellent verbal and written communication skills. Strong interpersonal and relationship-building abilities. Good understanding of project coordination and deadlines. Ability to manage multiple clients or projects simultaneously. Strong follow-up, organisation and problem-solving skills. Professional and confident communication with corporate clients. Ability to handle feedback, changes and difficult conversations calmly. Event management or agency experience is an advantage.

Ideal Candidate

Someone who is professional, responsive and organised, with strong people skills and a genuine ability to understand what a client needs. You should be comfortable coordinating across teams while maintaining a positive and reliable client experience.

Success in 6 Months Build strong working relationships with assigned clients. Ensure timely and clear communication across projects. Reduce communication gaps and missed requirements. Coordinate effectively with internal teams. Handle client discussions and feedback with increasing independence. Contribute to client retention and repeat business.

Selection Process

Candidates will undergo an interview and practical assessment focused on communication, client handling, problem-solving and project coordination.

Overtime will be compensated as per company policy. Benefits will be discussed during the hiring process.