Director of Customer Analytics & Experience Strategy

PwC · New york, United States

PwC in New York seeks a Front Office Strategy Consulting - Customer Analytics - Director to lead customer-experience initiatives and guide growth. You will analyze client needs, craft customer-centric solutions, and direct business development while maintaining executive client relations.

The role focuses on journey mapping, segmentation, and leveraging digital tools to boost loyalty. The Director sets strategic direction, mentors leaders, and collaborates across the PwC Network to scale client