Customer success intern (tamil & english fluency)
RevLabs · Madurai, India
Job Description
Madurai / Coimbatore
Stipend: ₹10,000/month
About Revenue Gear
Revenue Gear is an AI-powered platform by Rev Labs that helps businesses unlock hidden revenue from customer conversations. Today, we work primarily with automotive dealerships, analyzing 100% of customer calls.
Your mission is simple: help customers realize the value they originally bought Revenue Gear for.
About the Role
At Revenue Gear, we call our Customer Success team the Value Promise Team because their primary responsibility is ensuring customers achieve measurable outcomes from our platform.
This is a highly operational role that sits at the intersection of customer success, operations, and technology. You will work directly with customers, help them adopt the platform, set up operational processes, and ensure they continuously discover value from Revenue Gear.
This is not a support role. You will become a trusted partner to customers and play a key role in customer retention, adoption, and growth.
What You'll Do
Conduct regular customer meetings and business reviews Help customers adopt and use Revenue Gear effectively Track customer goals and ensure value realization Assist with onboarding new customers Configure and set up technology systems required by customers Coordinate with internal teams to resolve customer issues Monitor customer health and identify risks proactively Support operational workflows and customer-facing processes Document customer feedback and recommend improvements Help customers derive actionable insights from Revenue Gear reports and dashboardsWhat We're Looking For
Fluent spoken and written Tamil and English (Mandatory) Strong communication and interpersonal skills High ownership and willingness to take responsibility Organized and detail-oriented Comfortable speaking with customers regularly Curious about technology and business operations Able to thrive in a fast-moving startup environment Interest in customer success, operations, consulting, or account managementDetails
Duration: 3 Months Location: Madurai / Coimbatore Work directly with the founder and leadership team Potential full-time placement based on performance You will be required to work from the founder's home time to time — it is a safe and professional setup with a dog and founder's parents.Why This Role
Learn how Saa S customer success actually works Work directly with real customers from day one Gain exposure to AI, customer operations, and business processes Build skills in communication, problem-solving, and stakeholder management Get hands-on experience setting up and managing customer-facing technology Play a critical role in ensuring customers achieve the outcomes they purchased Revenue Gear for Potential opportunity for a full-time role upon successful completion of the internship If you enjoy working with customers, solving operational challenges, and ensuring clients achieve measurable business outcomes, we'd love to hear from you.Details
| Company | RevLabs |
| Location | Madurai, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |
