IT Helpdesk Specialist - 1st Line Support & Ticketing

Liaquat National Hospital · Karachi, Karachi District; Sindh, Pakistan

Liaquat National Hospital is seeking an experienced IT Helpdesk Technician to join its support team in Karachi. You will respond to calls and emails, provide first-level support for operating systems, and resolve application-level issues.

You will also create, update and monitor service requests, prioritize and assign tickets, and coordinate with support engineers to ensure timely resolution. The ideal candidate has a CS/IT degree, 3–4 years of related experience, excellent written and verbal