Roofing Project Manager

Thomasville Restoration · United States

Thomasville Restoration's vision is to be the #1 most trusted and respected restoration company. Pay: From $70,000.00 per year About Thomasville Restoration Thomasville Restoration’s vision is to be the number one restoration company in the Mid-Atlantic Region. To help achieve this goal and support our growth, we are adding a Roofing Project and Sales Concierge. This position offers a unique opportunity to support our mission of putting families’ homes and lives back together across the Mid-Atlantic Region while upholding our culture of Family First, Compassion, and Communication. What You’ll Do

• Follow Thomasville’s Project Concierge Playbook 100%
• Plan and manage project timelines and milestones
• Develop and track budgets across all aspects of roofing projects
• Advocate for insurance supplements when needed
• Assign project tasks to appropriate teams or subcontractors
• Maintain consistent communication with homeowners and subcontractors
• Coordinate with insurance adjusters to align on scope, funding, and timelines
• Provide weekly updates to internal teams and adjusters
• Adjust project schedules to meet deadlines and profitability goals
• Order and manage project materials and equipment
• Create and process change orders
• Submit and code receipts while maintaining accurate job costing
• Use conflict resolution skills to address project challenges professionally
• Assist with collections including deductibles, milestone payments, and signatures
• Manage steep-slope roofing projects from inspection through project completion

• Experienced in managing construction, restoration, or home improvement projects
• Knowledgeable in roofing systems including shingle and low-slope roofing systems such as TPO, EPDM, and Modified Bitumen
• Familiar with roofing inspections, estimating, and profitability analysis
• Comfortable working directly with homeowners and conducting in-home consultations
• Strong communicator with leadership and relationship-building skills
• Organized and capable of managing multiple projects in a fast-paced environment
• Skilled in problem-solving and decision-making under pressure
• Proficient in Microsoft Word, Outlook, and project management software such as Next Gear Dash
• Empathetic, trustworthy, and committed to delivering excellent customer service
• Willing to learn Thomasville’s sales process and contribute toward quarterly sales goals