Account Manager

What We NeedCorpay is currently looking to hire an Account Manager within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Lexington, KY. In this role, you will maintain, nurture, and grow existing client relationships while delivering best-in-class customer experience through strategic account management. You will report directly to the Client Services Manager and regularly collaborate with internal departments to ensure account success.How We WorkAs an Account Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing:Assigned workspace and office set upCompany-issued equipmentFormal, hands-on trainingRole ResponsibilitiesThe responsibilities of the role will include:Building and maintaining lasting client relationships, including extensive knowledge of accounts and client production trends Managing client communications, conflict resolution, and compliance on deliverables and revenue Collaborating with internal departments to ensure account success Driving account retention and growth through strong performance and relationships Monitoring and managing accounts according to key metrics Communicating directly with clients via in-person, phone, and electronic channels Conducting regular business reviews (monthly, quarterly, year-end) using internal reporting tools Exhibiting knowledge of hotel industry and markets associated with client industry Attending scheduled trainings, meetings, and events as assigned Traveling as necessary to meet client needs Performing other duties as assignedQualifications & SkillsBachelor’s degree preferred or 3–5 years of account management experience Previous account management experienceStrong negotiation, teaching, and reporting skillsAbility to work in a team environment and deliver superior service with accuracyProficiency in Microsoft Word, Excel, and OutlookCritical thinking and problem-solving skillsHigh level of professionalism and initiativeExcellent communication and interpersonal skillsBenefits & PerksMedical, Dental & Vision benefits available the 1st month after hireAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizesJobFamilyCustomer ServicePayTypeSalaryEmploymentIndicatorEmployee