Openings for Technical voice process - Chennai

Job Opportunity for Technical Support Engineer (International Voice Process) at Movate Technologies, Chennai Dear Candidate, Greetings from Movate Technologies (formerly CSS Corp)! Job Description : Position : Technical Support Engineer – International Voice Process Location : Ambattur, Chennai (Work from Office) Shift : Night Shift Weekly Off : Rotational Weekdays Technical Support Voice Process: Responsibilities: · Respond promptly, courteously, and knowledgeably to technical support inquiries · Provide top-tier support to all customers with a goal of first call resolution · Educate customers on system installation/use, and assist in troubleshooting · Utilize prior customer support experience to enable customer success and happiness · Use problem-solving skills to solve customer issues and address concerns · Outbound calls to current customers to address issues, when needed Notice Period : Immediate Joiner/15 Days Educational Qualification: Any Bachelor’s Degree CTC: 3 LPA to 5.5 LPA How to Apply: If your experience matches the above job description, kindly send your updated resume to: Contact: - Divya : internationalvoicebpojobstechnicalsupportengineertechnicalvoiceprocessnightshiftsaasnetworkingtroubleshootingtechnicalsupportadvisorinternationalbpotechnicalbpochennaijobscontactcenter