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Night Fleet Service Technician

Weiss North America Inc · Willoughby, Ohio, United States

FULL TIME

Job Description

Service Technician (Full-Time)

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Hourly/Non-Exempt
The Service Technician is responsible for in-house repairs on equipment, providing troubleshooting customer support via phone and email, and field service traveling. The position reports to the Service Manager and will be assigned special projects and additional tasks, as needed.
Job Responsibilities - Service Technician
Provide service and customer support during field visits
Install new products, and test them to ensure they are working correctly
Educate the customer on how to use and maintain their equipment
Explain issues with equipment and repairs to customer
Manage all on-site repairs and maintenance
Comprehend customer requirements and make appropriate recommendations
Produce timely and detailed service reports
Build and maintain relationships with customers
Assist in maintaining the highest quality of product provided by WEISS NA
Desired Skills & Experience - Service Technician
Education: High School diploma or GED
Experience: 2 – 3 years in service technician or similar role
Have the ability to multi-task and produce quality results under pressure
Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)
Must be self-started and able to work independently with little supervision
Software and electrical experiences a plus, but not required.
Knowledge of Microsoft Dynamics NAV ERP is a plus, but not required.
Travel up to 20% 
WEISS is a high-quality manufacturer of cam, servo, and linear motor driven automation components. We supply the world with rotary index tables, palletized conveyors, linear motor driven pick and place units, cam and servo driven assembly chassis, ring index tables, and machine bases and tool plates. WEISS was founded over 55 years ago and is now the world leader in rotary indexing tables for assembly, welding, packaging, medical devices, and many other industries. xzbcwsv We specialize in the highest quality craftsmanship and offer an industry leading four-year warranty. 25-32 Hourly Wage

Details

CompanyWeiss North America Inc
LocationWilloughby, Ohio, United States
TypeFULL TIME
Nichetech

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