Customer Communications Lead — Lifecycle & Experiments

Jeeny · Lahore, Pakistan

Jeeny in Lahore is seeking a Customer Communications Lead to own rider and driver messaging across channels. You will bring structure to messaging, set prioritization rules, and ensure timely communication.

You will lead experimentation on content, tone, offers and journeys, using A/B tests and performance data to continuously improve our messaging. This role combines judgment, stakeholder management and analytical thinking to shape automated, personalized communications.