Community Standards Associate

CCMC Community Management · Spring, United States

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you have a keen eye for detail?
We're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
The primary goal of the Community Standards Associate is to support the community standards team with a common goal of preserving and enhancing property standards.
What you'll accomplish:

• Performing a variety of administrative, coordination, and documentation tasks
• Offering information, assistance, and materials to new and existing homeowners
• Educating homeowners with regards to modification applications and governing documents
• Coordinating modification applications through the approval / denial process
• Assisting with compliance inspections
• Processing and tracking violations
• Organizing and maintaining files
• Responding to homeowner phone calls and emails
• Create punch list for common area landscaping concerns as they drive through the community for residential violation review. If specific landscaping items need to be brought to the attention of the association, they can be addressed per the developer's request.
• Light HOA administrative task when needed to support the day-to-day operations of the HOA office.

• One year experience in a similar role
• Excellent communication skills and telephone demeanor
• Self-motivated, dependable, organized, and efficient with strong problem-solving skills
• Computer skills that include a working knowledge of MS Office programs
• Must have a valid driver's license in the state of employment and a personal vehicle with current liability insurance standard mileage reimbursement provided
• Must pass a pre-employment drug screen and background check

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!