Customer email support executive - hyderabad

ZAPS Group · Hyderabad, India

Build a Career in Premium Customer Experience

Join ZAPS Premium Concierge and support premium clients across Saudi Arabia and global markets.

  ✨ Why Join ZAPS?

·      Work with a premium concierge brand.

·      Handle high-value customer interactions through email.

·      Gain exposure to international clients and global service standards.

·      Grow in a structured, professional environment with career opportunities.

What You'll Do

·      Respond to customer emails with clarity, empathy, and professionalism.

·      Coordinate with internal teams to resolve customer queries efficiently.

·      Maintain response quality, accuracy, and turnaround time (TAT).

·      Deliver a customer-first experience in every interaction.

Who Should Apply?

·      Strong written English communication skills.

·      Customer service or email support experience preferred.

·      Detail-oriented with a customer-first mindset.

·      Willingness to learn and work in a fast-paced environment.

 Qualifications 

About ZAPS Group

ZAPS Premium Concierge is expanding its Customer Response Team in Hyderabad. We are looking for customer-focused professionals with strong written communication skills and experience in handling customer queries through email.

If you take pride in delivering a smooth and professional customer experience through email, we would be happy to hear from you.

Become a part of a growing global concierge team.

For more information, contact the ZAPS HR Team.

swathi.a@