Receptionist

N C Machinery Co. · United States

What We Are Looking For We are seeking a professional, friendly, and highly organized Receptionist to serve as the first point of contact for our company. In this role, you will create a positive first impression for visitors, customers, and business partners while providing essential administrative support across the organization. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional customer service skills, and can effectively manage multiple priorities while maintaining professionalism. This position plays a vital role in supporting efficient office operations and ensuring all visitors and employees receive outstanding service. Key Responsibilities

• Greet and welcome visitors, customers, and vendors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls accurately and efficiently.
• Manage front desk operations and maintain a clean, organized reception area.
• Receive, sort, and distribute incoming mail and deliveries.
• Process daily deposits and perform petty cash reconciliation.
• Provide administrative support to various departments as needed.
• Maintain office records and assist with routine clerical duties.
• Respond to inquiries and resolve issues with professionalism and a customer-focused approach.
• Support office efficiency by managing multiple tasks and priorities in a timely manner.

• 1-2 years of experience as a Receptionist, Front Office Representative, Administrative Assistant, or in a similar customer-facing role.
• High school diploma or equivalent required.
• Valid driver's license with an acceptable driving record.
• Strong verbal and written communication skills.
• Proven ability to work effectively in a fast-paced environment while handling multiple responsibilities.
• Proficiency with Microsoft Office Suite, including Excel.
• Experience operating standard office equipment, such as multi-line phone systems, printers, and copiers.
• Professional appearance and demeanor with a strong customer service focus.
• Excellent organizational, multitasking, and time-management skills.
• Resourceful, proactive, and able to maintain composure under pressure.
• Ability to prioritize tasks and adapt to changing business needs.

• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively within a team environment.
• Commitment to providing exceptional customer service and creating a welcoming experience for all visitors.

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Talent Referral Program: Employee Referral Bonus