Associate - Key Account Manager

Cyber Internet Services Private Ltd. · India

Cybernet, a part of the Lakson Group of Companies, is Pakistan's largest FTTX provider, with over 25 years of unparalleled services. The company focuses on providing specialized end-to-end connectivity solutions to its enterprise and broadband customers nationwide, as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haul infrastructure to enable nationwide connectivity. We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore), the Middle East (Oman, UAE), and Europe (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the country.

Job Summary

The Associate Key Account Manager - Corporate Sales will support revenue growth by assisting in client acquisition, relationship management, and sales execution within the corporate segment. This role offers hands-on exposure to key account management, strategic sales planning, and cross-functional coordination while working closely with experienced sales professionals in a dynamic telecom environment.

Responsibilities

• Support the development and execution of sales strategies to achieve assigned revenue targets and market share objectives.
• Responsible for lead generation, prospecting, and client outreach to expand the corporate customer base.
• Participate in client meetings, presentations, and negotiations alongside senior team members.
• Execute pre-sales and post-sales activities, ensuring smooth onboarding, deployment coordination, and service delivery.
• Maintain strong client relationships by addressing queries, resolving concerns, and ensuring high levels of customer satisfaction.
• Conduct market research and competitive analysis to identify growth opportunities and industry trends.
• Prepare sales forecasts, analyze customer data, and maintain updated records of sales activities, contracts, and client profiles
• Coordinate with internal departments including pre-sales, project management, finance, and operations to ensure seamless service execution.

Requirements

• Bachelor's degree in business administration or a related field from a reputable institution.
• Previous experience or internships in sales are preferred.
• Strong understanding of B2B sales processes, client relationship management, and revenue generation.
• Excellent communication, analytical, and negotiation skills.
• Ability to multitask, manage priorities, and work effectively in a fast-paced environment.