Customer Care Executive

About the Company We are hiring Customer Support Associates for an International Voice Process at our Pune location. About the Role The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment. Responsibilities Handle customer calls for international clients professionally and efficiently Understand customer issues and provide accurate resolutions Maintain high standards of communication and customer satisfaction Adhere to process guidelines and quality parameters Document customer interactions appropriately Qualifications Undergraduate/Graduate freshers are eligible to apply Graduates with experience in International Voice / BPO domain are also welcome Required Skills Excellent verbal communication skills in English Customer-focused mindset and problem-solving ability Preferred Skills Experience in International Voice / BPO domain Pay range and compensation package 5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements) Equal Opportunity Statement Interested candidates can share their cv's on WhatsApp Contact Person: HR Smrati Chouhan Contact Details: