Accessibility manager

Accessibility Manager is responsible for leading the planning, execution, and delivery of accessibility services

across digital products and content. This role ensures that all deliverables comply with global accessibility

standards, including WCAG 2.2 AA, Section 508, EPUB Accessibility, and PDF/UA. The Accessibility

Manager will lead a team of accessibility specialists, coordinate with cross-functional stakeholders, manage

project delivery, and drive continuous improvements in accessibility processes, quality, and automation.

Key Responsibilities

Team Leadership

Lead, mentor, and manage a team of Accessibility Specialists, Accessibility Testers, an Accessibility QA Engineers. Allocate resources and manage workload to meet project timelines. Conduct performance reviews, coaching sessions, and career development planning. Identify training needs and build accessibility competency across the team. Foster a culture of quality, collaboration, and continuous improvement.

Project Management

Plan and manage accessibility projects from initiation through delivery. Estimate effort, define schedules, and monitor project progress. Manage risks, dependencies, and project escalations. Ensure projects are delivered on time, within scope, and with high quality. Coordinate multiple concurrent accessibility initiatives.

Accessibility Compliance

Ensure compliance with: WCAG 2.2 AA Section 508 ADA EN 301 549 EPUB Accessibility 1.1 PDF/UA WAI-ARIA Authoring Practices Interpret accessibility requirements and translate them into actionable implementation plans. Review accessibility reports and approve remediation strategies.

Accessibility Reviews & Testing

Oversee manual and automated accessibility testing. Review accessibility defects and prioritize remediation. Validate fixes before project closure. Ensure proper documentation of accessibility findings. Conduct periodic quality audits.

Technical Collaboration

Work closely with UX Designers, Developers, Content Teams, and QA teams. Provide accessibility guidance during design and development. Review design systems and reusable components for accessibility compliance. Support engineering teams in implementing accessible solutions.

Digital Content Accessibility

Ensure accessibility compliance for:

Websites Responsive HTML Mobile applications EPUB Accessible PDFs Interactive learning content Multimedia Learning Management Systems (LMS) Educational publishing content

Process Improvement

Develop and maintain accessibility workflows, SOPs, and best practices. Identify opportunities for automation and productivity improvements. Improve accessibility review efficiency. Standardize accessibility documentation and reporting.

Stakeholder Management

Serve as the primary point of contact for accessibility-related matters. Communicate project status, risks, and compliance metrics. Participate in customer meetings and accessibility consultations. Support sales and pre-sales teams with accessibility expertise.

Reporting & Metrics

Track and report:

Accessibility compliance scores Defect trends Remediation timelines Team utilization Productivity metrics Audit outcomes Customer satisfaction SLA adherence

Required Qualifications

8–12 years of overall experience. Minimum 5–8 years leading accessibility projects or teams.

Required Technical Skills

Accessibility Standards

WCAG 2.2 AA Section 508 EN 301 549 EPUB Accessibility PDF/UA WAI-ARIA

Technologies

HTML5 CSS3 Java Script XML EPUB PDF remediation Responsive web design

Accessibility Testing Tools

Experience with tools such as:

Axe Dev Tools WAVE Accessibility Insights ARC Toolkit JAWS NVDA Voice Over Talk Back PAC (PDF Accessibility Checker) Common PDF accessibility tools

Preferred Experience

Digital publishing Educational publishing e Learning platforms LMS accessibility EPUB production Interactive digital learning products Accessibility remediation Accessibility consulting Agile/Scrum project delivery

Leadership Competencies

Team leadership and mentoring Project planning and execution Stakeholder management Strong analytical and problem-solving skills Effective communication and presentation skills Conflict resolution Decision-making Risk management Customer focus Continuous improvement mindse