Customer Success Executive

Location: Chennai Experience: 0 - 2 years Languages: English, Hindi (Madatory) , Tamil As a Customer Success Executive at Lystloc, you own a portfolio of SaaS customers from onboarding through renewal. Your job is to make every account in your book successful enough that they stay, grow, and refer others. You will run onboarding, track adoption, flag risk early, surface expansion opportunities, and be the customer’s first point of contact for anything that matters. This is a measurable, outcome-driven role. Success here is not about activity volume — it is about retained logos, expanded revenue, and customers who would recommend us. Key Deliverables: Onboard new customers to first value. Metric: Activate 90% of new accounts to first value within 14 days of kickoff. Retain your book of busi