Assembler

Aerotek · United States

Warehouse Administrator / Customer Service RepresentativeThe Warehouse Administrator / Customer Service Representative supports both warehouse operations and customer-facing activities in a manufacturing and distribution environment. This role serves as a central point of contact for customers, drivers, vendors, and internal teams while handling inventory management, shipping and receiving, order processing, and general administrative tasks. The position is ideal for an organized, detail-oriented professional who is comfortable working in both office and warehouse settings and who brings a strong customer-first mindset.ResponsibilitiesServe as the primary point of contact for customer inquiries via phone, email, and in person.Process customer orders, returns, and requests accurately in the ERP system.Provide timely order status updates, shipping information, and delivery schedules to customers and internal stakeholders.Coordinate communication between customers, warehouse personnel, and leadership to ensure prompt resolution of issues.Prepare and maintain customer records, shipping documentation, reports, and spreadsheets.Track open orders, backorders, and customer follow-up activities to ensure timely completion.Assist with invoicing, order documentation, and general office administration tasks.Maintain organized digital and physical filing systems for records and documentation.Handle customer concerns professionally and escalate complex issues when necessary.Assist with shipping, receiving, picking, packing, and staging materials for shipment.Verify incoming and outgoing shipments for accuracy and update inventory records in the ERP system.Perform inventory transactions and support inventory management activities.Conduct cycle counts and assist with physical inventory processes.Prepare shipping paperwork including packing slips, labels, bills of lading, and carrier documentation.Coordinate outbound shipments and carrier pickups to meet delivery timelines.Investigate inventory discrepancies and assist with implementing corrective actions.Support warehouse organization, material movement, and inventory control initiatives.Maintain a clean, organized, and safe work environment in accordance with company safety standards.Essential SkillsExperience in customer service, warehouse administration, logistics, inventory control, or a related field preferred.Experience working in a manufacturing, distribution, or warehouse environment strongly preferred.Strong communication and interpersonal skills with a customer-first mindset.Excellent organizational skills and attention to detail.Ability to prioritize multiple tasks and work effectively in a fast-paced environment.Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.Experience using ERP, inventory management, or order-entry systems.Strong problem-solving skills and ability to work independently.Reliable, professional, and team-oriented approach to work.Additional Skills & QualificationsWarehouse administration, customer service, order processing, data entry, inventory management, and inventory control.Experience with shipping and receiving operations and logistics coordination.Familiarity with ERP systems and related data entry processes.Comfort working around hand tools, mechanical equipment, power tools, and soldering in a manufacturing setting.Ability to read and interpret basic mechanical or assembly-related information such as blueprints is beneficial.Why Work Here?Enjoy a competitive pay structure with a clear contract-to-hire path, offering long-term stability and growth in a manufacturing environment. Benefit from a consistent first-shift schedule with weekends off, supporting work-life balance. Develop specialized skills in surface preparation and finishing operations while building a solid foundation in warehouse administration, customer service, and inventory control.Work EnvironmentThis role is based in a manufacturing facility in Fairfield, CA, combining office and warehouse settings. You will work in a stable production environment that involves interaction with inventory, shipping and receiving areas, and logistics operations. The schedule follows a consistent first-shift pattern with weekends off, providing predictable hours. The environment emphasizes safety, cleanliness, and organization, with regular use of ERP systems, computers with Microsoft Office, and standard warehouse equipment and tools.Job Type & LocationThis is a Contract to Hire position based out of Fairfield, CA.Pay and BenefitsThe pay range for this position is $25.00 - $27.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan – Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Fairfield, CA.Application DeadlineThis position is anticipated to close on Sep 30, 2026.