Ocean Export Specialist

Ocean Export Specialist

Before applying for this role, please read the following information about this opportunity found below.
Location: Chicago, IL
Job Type: Full-Time
About the Role
We are looking for an experienced Ocean Export Specialist to join an established Forwarder in Chicago. This is a hands-on operational role for someone who understands the full Ocean Export process from A–Z and can confidently manage shipments from initial booking through to final departure and file closure.
This is a busy role, managing 25+ export files per week, so the right person will need to be organised, detail-focused and able to work at pace without compromising service or accuracy.
Key Responsibilities
Manage Ocean Export shipments from A–ZTake full ownership of shipments from booking through to vessel departure and final file closureCoordinate bookings with shipping lines, overseas agents, customers and other service providersPrepare and process export documentation, including bills of lading, commercial invoices, packing lists and shipping instructionsCoordinate container bookings, releases, loading and cut-off deadlinesEnsure all documentation and shipment information is accurate and submitted within required deadlinesCoordinate with trucking companies, warehouses, carriers and overseas officesProvide proactive shipment updates to customersTrack containers and ensure milestones are updated accuratelyManage a high-volume workload of 25+ Export files per weekEnsure timely and accurate billing and file closureManage exceptions, delays, documentation discrepancies and other operational challengesBuild strong relationships with customers, carriers and overseas partners
What We're Looking For
Experience in Ocean Export/Freight Forwarding operationsProven ability to manage the full A–Z ocean export process independentlyExperience managing a high-volume shipment portfolioStrong knowledge of ocean export documentation and proceduresExperience working with shipping lines and overseas agentsExcellent attention to detail and organisational skillsStrong written and verbal communicationAbility to prioritise effectively in a fast-paced environmentConfident problem-solver with a positive, solutions-focused attitude xzbcwsv CargoWise experience is highly desirableStrong customer service skillsComfortable working independently while contributing positively to a wider team
What We Offer
Competitive salary based on experienceOpportunity to join a growing logistics operationCollaborative and professional working environmentCareer development opportunitiesExposure to international ocean freight operationsA role where your experience, initiative and operational expertise will have a direct impact
If you're an experienced Ocean Export professional who knows how to manage shipments from A–Z, takes ownership of their work, and is the type of person who naturally stays one step ahead, we'd love to hear from you.