Database manager

Empor Marcom · Noida, India

We are looking for a proactive and detail-oriented Database Manager with strong expertise in Salesforce CRM to join our team at Empor Marcom.

Key Requirements: 3+ years of experience in CRM operations Strong hands-on experience with Salesforce CRM Good understanding of Salesforce Trailblazer Experience managing B2 B databases and CRM processes Strong stakeholder management and cross-functional coordination skills Prior exposure to events, media, or marketing industry is preferred

Key Responsibilities: Manage and optimize Salesforce CRM operations and workflows. Handle B2 B database management, segmentation, cleansing, and enrichment activities. Collaborate with internal stakeholders including sales, marketing, operations, and leadership teams to support business objectives. Act as a point of contact for CRM-related coordination and stakeholder communication. Utilize Salesforce Trailblazer for continuous learning and implementation of CRM best practices. Generate reports, dashboards, and actionable insights for business teams. Ensure CRM data accuracy, consistency, and process compliance. Support event and marketing campaigns through CRM execution and tracking. Coordinate with cross-functional teams for lead management and campaign effectiveness. Coordinate/collaborate with salesforce partners for CRM enhancement.