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Customer care executive

Anonymous · India

FULL TIMEpermanent

Job Description


About the Company



We are hiring Customer Support Associates for an International Voice Process at our Pune location.



About the Role



The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.



Responsibilities



Handle customer calls for international clients professionally and efficiently Understand customer issues and provide accurate resolutions Maintain high standards of communication and customer satisfaction Adhere to process guidelines and quality parameters Document customer interactions appropriately



Qualifications



Undergraduate/Graduate freshers are eligible to apply Graduates with experience in International Voice / BPO domain are also welcome



Required Skills



Excellent verbal communication skills in English Customer-focused mindset and problem-solving ability



Preferred Skills



Experience in International Voice / BPO domain



Pay range and compensation package



5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements)



Equal Opportunity Statement



Interested candidates can share their cv's on Whats App



Contact Person: HR Smrati Chouhan



Contact Details:


Details

CompanyAnonymous
LocationIndia
TypeFULL TIME
Nichegeneral
Experiencepermanent

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