ADMINISTRATIVE OFFICER III (Retirement Finals Processing Team Lead) - #26-002247-0056
State of Maryland · United States
Job Description
TheMaryland State Retirement Agency is the administrator of the Maryland StateRetirement and Pension System (System). The System is a defined benefitretirement system covering governmental employees within the State of Maryland.Its composed of twelve (12) separate retirement and pension systems with over50 different rule sets. The System has over 430,000 participants (customers),including 192,000 members who are actively employed and participating in theSystem, 165,000 payees who receive a monthly payment from the System, and40,000 vested members who are no longer actively employed but have earned abenefit that will become payable at a future date.
Locatedin Baltimores Central Business District, SRPS offers a purpose-drivenworkplace with modern amenities, including panoramic city and harbor views,renovated common areas, upgraded elevators, and an on-site cafe.
Employeesenjoy comprehensive state benefits including medical, dental,prescription coverage, generous paid leave, participation in the state pensionsystem, and supplemental retirement savings options (401(k), 457(b), andmore). Additional perks include an on-site fitness center withshowers and lockers, 24/7 building security, and easy access to restaurants,shops, public transit, and major highways.
If you're seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS.
This position is designated as teleworkeligible under the State ofMarylands Telework Policy, after successfully completing the defined requiredtraining period.
GRADE 15 LOCATION OF POSITION120 East Baltimore Street
Baltimore, Maryland 21202
Main Purpose of Job This position serves as the lead worker of the RetirementFinals Processing Team. As a lead worker, this position is responsible forworking closely with the unit supervisor in the daily processing of work andproviding technical direction to staff in the finalization of retirementrequests and creating lifetime payment records. This position must maintain knowledge of internal policies and procedures, federal and state pension laws, regulations, and the ability to properly process work. Based on reviews of retirement payrolls and salary data, this position also makes recommendations to management for solutions regarding complex retirement payroll situations. POSITION DUTIESThis position will be responsible for various retirementprocessing and finalization duties including, but not limited to:
- Utilizing independent judgement to assign and review estimate requests and application calculation worksheets in accordance with established procedures to minimize retirement backlogs and to ensure timely and accurate processing.
- Reviewing and/or resolving salary audit cases in Customer Relationship Management software (CRM). Reviewing the applicable salary data for the case, creating the appropriate corrective transactions and submitting for approval and resolution.
- Providing guidance and training to new and existing staff in the preparation and calculation of estimate requests and retirement application calculation worksheets in accordance with established procedures to minimize backlogs and to ensure timely processing.
- Working in conjunction with the section supervisor in the preparation and modification of procedures, internal policies, checklists, worksheets, and other job aides.
- Completing special projects assigned by the Retirement Processing Manager, Deputy Director or Director including locating and retiring vested members.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Three years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONSPleasenote that your answers to the supplemental questionnaire must correspond to theinformation provided on your application to receive credit.
Preferredcandidates will possess the following qualifications:
- One year of experience reviewing and processing incoming applications, including eligibility for benefits (e.g. retirement, insurance, health, etc.).
- Experience serving in a lead, senior, or peer-support capacity without direct supervisory responsibility.
- One year of demonstrated experience working with Microsoft Office software, including Word, Outlook, and Excel at an intermediate level.
- Experience reviewing work, identifying processing errors or inconsistencies, and recommending appropriate corrections.
Pleasemake sure that you provide sufficient information on your application to showthat you meet the minimum for this recruitment. All informationconcerning your qualifications must be submitted by the closing date. We willnot consider information submitted after this date.
Successfulcandidates will be ranked as Best Qualified, Better Qualified, or Qualified andplaced on the employment (eligible) list for at least one year. This list willbe used by the hiring agency to select employees.
Foreducation obtained outside the U.S., a copy of the equivalent Americaneducation as determined by a foreign credential evaluation service must beprovided prior to hire.
Due tothe confidential nature of the work, selected candidates must undergo and passa background check.
EXAMINATION PROCESSThe examination will consist of a rating of your education, training, andexperience as presented on your application and as they relate to therequirements of the position. You may be asked to complete a supplementalquestionnaire. The supplemental questionnaire may be used as part of the ratingprocess. Therefore, it is important that you provide complete and accurateinformation on your application.
BENEFITSSTATE OF MARYLAND BENEFITS
As anemployee of the State of Maryland, you will have access to outstandingbenefits, including: health insurance, dental, and vision plans offered at alow cost.
Personal Leave - new State employees are awarded six (6) personnel daysannually (prorated based on start date).
Annual Leave - ten (10) days of accumulated annual leave per year.
Sick Leave - fifteen (15) days of accumulated sick leave peryear.
Holidays - State employees also celebrate at least thirteen (13) holidaysper year.
Pension - State employees earn credit towards a retirement pension.
Positions may be eligible for telework.
FURTHER INSTRUCTIONSTheonline application process is STRONGLY preferred. If you are unable to applyonline, you may mail a paper application and supplemental questionnaire to:
MarylandState Retirement and Pension Systems
HumanResources Section
120 E.Baltimore Street
Baltimore,MD 21202
ATTN:Ashley Lohr
Mustbe postmarked by the closing date.
Email:alohr@sra.state.md.us
PLEASEDO NOT SUBMIT UNSOLICITED DOCUMENTATION
Theresulting certified eligible list for this recruitment may be used for similarpositions in this or other State agencies.
As anequal opportunity employer, Maryland is committed to recruiting, retaining andpromoting employees who are reflective of the States diversity.
Peoplewith disabilities and bilingual candidates are encouraged to apply.
Wethank our Veterans for their service to our country.
TTYUsers: call via Maryland Relay
Details
| Company | State of Maryland |
| Location | United States |
| Type | FULL TIME |
| Niche | general |