Senior Import Operations Specialist
Argents Express Group · Carol Stream, Illinois, United States
FULL TIMEpermanent
Job Description
Job description:Argents Express Group is a Family-Owned, US Based, International and Domestic Freight Forwarder/Customs House Broker, Fulfillment and e-Commerce Provider established in 1977 . We have operational offices located in Charleston, SC, Chicago, IL and Seattle, WA and our Corporate Office is located on Hilton Head Island SC. Argents has handling capabilities throughout the USA and worldwide. Our service to our partners & customers is second to none.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
We are seeking an experienced Senior Import Operations Specialist in either Charleston, SC, or Chicago, IL
Duties & Responsibilities:
Operations AgentCustomer Service, field phone calls and general office supportCreating/ Auditing in CargowiseISF filing with US CustomsFile Opening / Data Entry in CargowiseCargo Tracking on carrier/ port websites for Air, LCL and FCLAdhere to government regulations that monitor our business (TSA, FMC, DOT, US Customs)Fundamental understanding of international shipping processesBasic knowledge of IncotermsUnderstanding of different types of bills of ladingCommunication with customers, international agents, domestic vendorsDispatching trucks for recovery / deliveryIssuing Arrival NoticesPaying arrival chargesInvoicing clientsDaily problem resolutionOngoing Logistics and Regulatory TrainingVendor rate negotiationsProcessing/ Auditing invoices for vendor chargesQuote clientsSetting up/ Coordinating Shipments with partners at originHandling Triangle Shipment Coordination
Operations SpecialistLook up products in the USHTS and on Cross to check HTS codesReview shipping documents to ensure all required customs data is on the paperworkCommunicate with customers and agents to get documentation corrected as neededProcess a Single Entry Bond when requiredProcess multi- line commercial invoices through Deep CognitionEntry writing / prep in CargowiseKnow the flags for applicable PGA’sUnderstand current tariffsWork with Sales and Senior Ops team members to document Client SOW’sHandle Carnet ShipmentsAntidumping EntriesProcessing Warehouse EntriesQuota EntriesShipment Coordination from OriginHandle Customs/ PGA Exams
Senior Operations SpecialistPost Summary CorrectionsOnboarding / Implementing new clientsWork with Sales to document SOWsCreating SOP’s for clientsDistribute and maintain new client broker document packagesCompetent in all PGA Entries- FDA, USDA, FWS,CPSC,DOT,NHSTA, ATF, APHIS,EPA, TSCAAssist Operation Specialists with questionsAssist Overseas Partners with specific questions about US import processes
CompetenciesHigh level of customer serviceSelf-Starter with attention to detailAnalyze and manipulate large amounts of dataAbility to learn, adapt, and thrive under pressureProven organizational and time management skillsUnderstanding of quality assurance
Experience & QualificationsPrevious experience working with Cargowise and the interactive equipmentProficient in Microsoft OfficeEducation-High School or equivalent (5 years' experience)-Associate's degree-Bachelor's degree3-7 years' experienceHas attained their CCS DesignationMust pass and maintain TSA Security Threat Assessment (STA) for IAC eligibility.
Physical Requirements (ADA Compliance)Ability to remain stationary at a desk for extended periods, frequently operating a computer, telephone, and other standard office equipment.Ability to occasionally move about the office to access files, office machinery, or attend meetings; may need to transport parcels or packages up to 10-20 pounds occasionally.Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. xzbcwsv Ability to observe details on documents and screens, requiring normal or corrected vision for reading and data entry.Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act.
Job Type: Full-time
Benefits:401(k)401(k) matchingDental insuranceHealth insuranceHealth savings accountLife insurancePaid time offVision insurance
Education:Bachelor's (Preferred)
Work Location: In person
Pay: $60,000.00 - $68,000.00 per year
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
We are seeking an experienced Senior Import Operations Specialist in either Charleston, SC, or Chicago, IL
Duties & Responsibilities:
Operations AgentCustomer Service, field phone calls and general office supportCreating/ Auditing in CargowiseISF filing with US CustomsFile Opening / Data Entry in CargowiseCargo Tracking on carrier/ port websites for Air, LCL and FCLAdhere to government regulations that monitor our business (TSA, FMC, DOT, US Customs)Fundamental understanding of international shipping processesBasic knowledge of IncotermsUnderstanding of different types of bills of ladingCommunication with customers, international agents, domestic vendorsDispatching trucks for recovery / deliveryIssuing Arrival NoticesPaying arrival chargesInvoicing clientsDaily problem resolutionOngoing Logistics and Regulatory TrainingVendor rate negotiationsProcessing/ Auditing invoices for vendor chargesQuote clientsSetting up/ Coordinating Shipments with partners at originHandling Triangle Shipment Coordination
Operations SpecialistLook up products in the USHTS and on Cross to check HTS codesReview shipping documents to ensure all required customs data is on the paperworkCommunicate with customers and agents to get documentation corrected as neededProcess a Single Entry Bond when requiredProcess multi- line commercial invoices through Deep CognitionEntry writing / prep in CargowiseKnow the flags for applicable PGA’sUnderstand current tariffsWork with Sales and Senior Ops team members to document Client SOW’sHandle Carnet ShipmentsAntidumping EntriesProcessing Warehouse EntriesQuota EntriesShipment Coordination from OriginHandle Customs/ PGA Exams
Senior Operations SpecialistPost Summary CorrectionsOnboarding / Implementing new clientsWork with Sales to document SOWsCreating SOP’s for clientsDistribute and maintain new client broker document packagesCompetent in all PGA Entries- FDA, USDA, FWS,CPSC,DOT,NHSTA, ATF, APHIS,EPA, TSCAAssist Operation Specialists with questionsAssist Overseas Partners with specific questions about US import processes
CompetenciesHigh level of customer serviceSelf-Starter with attention to detailAnalyze and manipulate large amounts of dataAbility to learn, adapt, and thrive under pressureProven organizational and time management skillsUnderstanding of quality assurance
Experience & QualificationsPrevious experience working with Cargowise and the interactive equipmentProficient in Microsoft OfficeEducation-High School or equivalent (5 years' experience)-Associate's degree-Bachelor's degree3-7 years' experienceHas attained their CCS DesignationMust pass and maintain TSA Security Threat Assessment (STA) for IAC eligibility.
Physical Requirements (ADA Compliance)Ability to remain stationary at a desk for extended periods, frequently operating a computer, telephone, and other standard office equipment.Ability to occasionally move about the office to access files, office machinery, or attend meetings; may need to transport parcels or packages up to 10-20 pounds occasionally.Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. xzbcwsv Ability to observe details on documents and screens, requiring normal or corrected vision for reading and data entry.Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act.
Job Type: Full-time
Benefits:401(k)401(k) matchingDental insuranceHealth insuranceHealth savings accountLife insurancePaid time offVision insurance
Education:Bachelor's (Preferred)
Work Location: In person
Pay: $60,000.00 - $68,000.00 per year