Intern - solution engineering
LeadSquared · Bangalore, India
FULL TIMEpermanent
Job Description
Position Description
A hands-on internship within the Customer Engineering team, providing exposure to Saa S product support, real-world customer issue resolution, and cross-functional collaboration with Engineering and Product teams. The intern will support troubleshooting activities, analyze technical issues, and assist in resolving customer queries under senior engineer guidance — building a strong foundation in Saa S solution engineering and application support.
Primary Responsibilities
Assist in handling Tier 4 customer support issues Troubleshoot application issues using logs, basic SQL queries, and internal tools Support senior engineers in reproducing and analyzing product issues Document solutions, FAQs, and troubleshooting steps for future reference Collaborate with cross-functional teams including Engineering, Product, and Customer SupportAdditional Responsibilities
Gain exposure to APIs, Saa S workflows, and cloud-based applications Participate in learning sessions and internal training programsDetails
| Company | LeadSquared |
| Location | Bangalore, India |
| Type | FULL TIME |
| Niche | tech |
| Experience | permanent |