Order management (immediate/3+yrs/f2f)

About the Company

Job Level: JL3 A – Process Specialist-Order Management Package-5.5lpa. Experience-3yrs + Face interview Face Interview Only NIGHT US SHIFTS SAP IS COMPULSORY

Responsibilities/ Skills:

Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment. Working experience in managing customer orders, booking time and efforts Query Resolution: Experienced in analyzing and effectively addressing billing enquiries. ERP Proficiency: Expert in SAP, with a preference for SAP By D. Tool Knowledge: Working knowledge of SNOW will be added advantage Stakeholder Management: Collaborate effectively with various stakeholders within client organizations. Technical Skills: Proficient in MS Office, especially Excel. Flexibility: Willingness to work in any shift and from an office environment. Communication: Booking Orders and conveying complex information to stakeholders through clear written and verbal communication Training Identify training needs by evaluating strengths and weaknesses Translate requirements into trainings that will groom employees for the next step of their career path Ability to design and develop training manuals, and course materials Ability to provide process training to a team Manage structured learning sessions and monitor their quality results

Key Requirements:

Ready to work from office all days Flexible working in any shift Excellent communication skills, both written and verbal. Strong analytical and problem-solving skills. Attention to detail and accuracy. Ability to work independently and collaboratively.

Desired Requirements:

Experience in the shipping industry.