OTA Executive

Shyamoli Paribahan Private Limited · Kolkata, India

We are looking for an OTA Executive to manage online ticket bookings, customer queries, cancellations, refunds, and coordination with online travel platforms.

Key Responsibilities

• Manage ticket bookings through OTA platforms and online portals.
• Monitor seat availability, fares, schedules, and booking status.
• Handle cancellations, rescheduling, refunds, and customer queries.
• Coordinate with OTA partners and internal operations teams.
• Ensure accurate and timely updating of online inventory.
• Monitor booking discrepancies and resolve issues promptly.
• Prepare daily booking and revenue reports.
• Support online sales and improve booking performance.