Customer Service Executive – Command Center

✅ Monitor proactive and real-time customer & process KPIs to ensure smooth operations ✅ Raise timely alerts to resolution teams for quick action ✅ Ensure resolution teams close issues within defined SLAs, minimizing customer impact ✅ Execute business processes accurately and within SLA timelines ✅ Address and resolve queries raised by Geography teams in a timely manner Experience Required - 2 to 4 Yrs Level - Executive / Sr. Executive Interested candidates may share profile to