Client Sales Manager
Transportation One LLC · Chicago, Illinois, United States
FULL TIMEpermanent
Job Description
Job summaryAs a Client Sales Manager at Transportation One, you’ll lead high-performing Account Management pods focused on growing existing customer relationships, increasing share of wallet, and driving revenue and gross margin growth.
All potential candidates should read through the following details of this job with care before making an application.
You’ll coach Enterprise Account Managers and Account Managers on quoting, customer strategy, pipeline management, and account expansion while partnering closely with Sales, Operations, and Procurement leadership to support execution and growth.
This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys developing people, and wants to make a direct impact on business performance.
Duties and responsibilitiesLead and develop high-performing Account Management podsCoach Enterprise Account Managers and Account Managers on growth strategy, quoting, customer engagement, pipeline management, and account expansionDrive revenue, volume, and gross margin growth across existing accountsIdentify opportunities to expand customer relationships and increase share of walletSupport customer reviews, RFPs, pricing strategy, and growth initiativesPartner with Sales, Procurement, and Operations leadership to support customer successOversee onboarding and implementation for new customer accountsMaintain CRM hygiene, operational standards, and team accountabilityManage performance against KPIs and scoreboard metricsDrive process improvement, technology adoption, and workflow efficiencyPartner with Human Resources on hiring, workforce planning, and performance managementAdditional duties may be assigned by supervisor.
Minimum QualificationsBachelor's degree preferred5+ years of freight brokerage experience with strong exposure to account management, customer growth, or commercial leadershipPrior leadership experience with proven ability to coach and develop high-performing teamsDemonstrated success driving revenue, volume, and margin growth within an existing book of businessStrong customer-facing communication and relationship management skillsCommercially minded with strong quoting, pricing, and strategic decision-making abilitiesExperience managing performance through KPIs, reporting, and CRM systems (HubSpot preferred)Strong analytical, problem-solving, and organizational skillsAbility to thrive in a fast-paced, high-accountability environmentProfessional, direct communicator who can lead difficult conversations and drive accountabilityEquivalent combinations of education and experience may also be considered
Working conditionsGeneral office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.Onsite presence at Transportation One's Chicago HQ is required. xzbcwsv
EEO StatementTransportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.
All potential candidates should read through the following details of this job with care before making an application.
You’ll coach Enterprise Account Managers and Account Managers on quoting, customer strategy, pipeline management, and account expansion while partnering closely with Sales, Operations, and Procurement leadership to support execution and growth.
This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys developing people, and wants to make a direct impact on business performance.
Duties and responsibilitiesLead and develop high-performing Account Management podsCoach Enterprise Account Managers and Account Managers on growth strategy, quoting, customer engagement, pipeline management, and account expansionDrive revenue, volume, and gross margin growth across existing accountsIdentify opportunities to expand customer relationships and increase share of walletSupport customer reviews, RFPs, pricing strategy, and growth initiativesPartner with Sales, Procurement, and Operations leadership to support customer successOversee onboarding and implementation for new customer accountsMaintain CRM hygiene, operational standards, and team accountabilityManage performance against KPIs and scoreboard metricsDrive process improvement, technology adoption, and workflow efficiencyPartner with Human Resources on hiring, workforce planning, and performance managementAdditional duties may be assigned by supervisor.
Minimum QualificationsBachelor's degree preferred5+ years of freight brokerage experience with strong exposure to account management, customer growth, or commercial leadershipPrior leadership experience with proven ability to coach and develop high-performing teamsDemonstrated success driving revenue, volume, and margin growth within an existing book of businessStrong customer-facing communication and relationship management skillsCommercially minded with strong quoting, pricing, and strategic decision-making abilitiesExperience managing performance through KPIs, reporting, and CRM systems (HubSpot preferred)Strong analytical, problem-solving, and organizational skillsAbility to thrive in a fast-paced, high-accountability environmentProfessional, direct communicator who can lead difficult conversations and drive accountabilityEquivalent combinations of education and experience may also be considered
Working conditionsGeneral office environment. Work is generally performed in a seated position with a high volume of computer screen reading, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard equipment available.Onsite presence at Transportation One's Chicago HQ is required. xzbcwsv
EEO StatementTransportation One is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other protected category.