Infrastructure Engineer

Job Role : Infrastructure Technology EngineerLocation : Charlotte, NC (3 days Onsite per week)

The following information aims to provide potential candidates with a better understanding of the requirements for this role.
OverviewThe ideal candidate will combine strong infrastructure and automation skills with practical experience supporting electronic communications in a regulated environment. This role requires hands-on experience with Microsoft Azure, Terraform, PowerShell and/or Python, Windows, messaging technologies such as Microsoft Exchange and Microsoft Teams, and SMTP fundamentals.
Key ResponsibilitiesEngineer, implement, configure, and support solutions used for electronic communications capture, archiving, and supervision in a regulated environment.Support integration of messaging and collaboration platforms with enterprise communications archiving solutions.Work with Microsoft Exchange and Microsoft Teams and other electronic communication technologies to support compliant capture and archiving.Troubleshoot message delivery, routing, journaling/capture, connectivity, and integration issues across messaging and archival platforms.Apply strong knowledge of SMTP fundamentals, including mail flow, routing, relays, headers, and troubleshooting.Design, deploy, and maintain infrastructure and services within Microsoft Azure.Develop and maintain Infrastructure as Code using Terraform to improve consistency, repeatability, and automation.Develop PowerShell and/or Python scripts for automation, monitoring, deployment, validation, troubleshooting, and operational support.Support Windows-based infrastructure and applications, including troubleshooting at the operating system and application layers.Partner with Compliance and technology stakeholders to translate regulatory and business requirements into scalable technical solutions.Participate in production support, incident troubleshooting, root-cause analysis, upgrades, migrations, and remediation activities.Develop technical documentation, operational procedures, architecture documentation, and support materials.Identify opportunities to improve automation, resiliency, monitoring, operational efficiency, and controls across the communications compliance environment.Required QualificationsStrong IT engineering experience, preferably within a regulated financial services or similarly regulated environment.Experience supporting Compliance and Regulatory electronic communications archiving and/or supervision technologies.Hands-on experience with an enterprise communications archiving platform such as Smarsh, Proofpoint, or a comparable solution.Strong hands-on experience with Microsoft Azure.Experience building and maintaining infrastructure using Terraform.Strong scripting and automation skills using PowerShell and/or Python.Strong experience administering and troubleshooting Microsoft Windows environments.Experience with enterprise messaging and collaboration technologies, including by not limited to Microsoft Exchange On-premise, Exchange Online and Microsoft Teams, Bloomberg email, IM, and Symphony.Strong understanding of SMTP, mail flow, message routing, and related messaging concepts.Strong troubleshooting skills across applications, infrastructure, networking, messaging, and cloud services.Ability to work across engineering, infrastructure, messaging, cybersecurity, operations, and Compliance teams. xzbcwsv Strong written and verbal communication skills with the ability to document complex technical environments clearly.