Benefits Analyst

We are seeking an experienced Benefits Analyst to support employee leave administration and benefits operations across the US and Canada. The ideal candidate will have hands-on experience managing leave cases, interpreting leave policies, handling employee inquiries, and coordinating with HR, payroll, and benefits teams.

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
In person interview required in San Diego, CA.
Key ResponsibilitiesManage end-to-end Leave of Absence (LOA) requests, including medical, parental, personal, military, and disability leave.Verify employee eligibility, maintain leave records, and ensure timely completion of required documentation.Apply relevant US leave regulations, including FMLA and ADA, and support compliance with applicable state-specific requirements.Respond to employee inquiries regarding leave policies, benefits, eligibility, and return-to-work procedures.Coordinate with HR, payroll, benefits teams, managers, and external leave vendors to ensure accurate pay and benefits administration.Support disability claims, medical certifications, return-to-work processes, and workplace accommodation coordination.Assist with country-specific leave and benefits processes for the US and Canada, including relevant payroll and statutory documentation.Maintain confidential employee records and track cases using ServiceNow and/or absence management systems.Required QualificationsBachelor's degree with 2+ years of relevant experience, or equivalent education and experience.Hands-on experience in Leave of Absence Management, Benefits Administration, or related HR operations.Strong knowledge of US leave policies, healthcare, and absence management practices.2–3 years of experience managing employee/customer inquiries and case resolution.Experience with ServiceNow and/or absence management platforms.Excellent written and verbal communication skills, with the ability to explain complex policies clearly.Strong documentation, coordination, problem-solving, and organizational skills.Preferred ExperienceExposure to Canadian leave, payroll, and benefits processes.Familiarity with disability benefits, return-to-work coordination, and statutory leave documentation. xzbcwsv
Interested candidates: Please apply with your updated resume highlighting relevant Leave of Absence and benefits administration experience.