Strategic Improvement Manager

The Strategic Improvement Manager leads the AI-enabled Strategic Improvement Team at H Mart, driving enterprise-wide initiatives that improve profitability, supply chain performance, merchandising, and overall business results.The Manager partners with executive leadership and subject matter experts to identify opportunities, apply AI-enabled analysis, and deliver measurable impact, leading a team that blends business expertise, data analytics, and generative AI to accelerate research, improve decisions, and continuously strengthen retail and distribution operations.

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Strategic Planning: Partner with executive leadership to set priorities and build the roadmap for enterprise-wide improvement initiatives.Project Leadership: Direct the planning, execution, and implementation of projects across supply chain, merchandising, pricing, promotions, operating expenses, inventory, and profitability.AI-Enabled Analysis: Use Claude, ChatGPT, Gemini, and emerging AI tools to accelerate research, evaluate alternatives, benchmark competitors, and develop actionable recommendations.Business Problem Solving: Validate AI-generated insights through data analysis, business judgment, collaboration with subject matter experts, and independent research.Performance Monitoring: Establish success metrics, track results, and communicate measurable business impact to executive leadership.Innovation: Identify opportunities to apply AI across the organization to boost productivity, automate repetitive work, and strengthen decision making.Leadership: Lead, mentor, and develop a high-performing team built on curiosity, collaboration, critical thinking, and continuous learning.Review, prioritize, approve, and manage departmental projects, schedules, budgets, and resources.Foster a culture of innovation while maintaining high standards of analytical accuracy and business judgment.
Education and Qualification:Bachelor's degreeMBA or advanced degree preferred.Five years of experience in retail, supply chain, business analytics, consulting, corporate strategy, or a related field.Demonstrated leadership managing cross-functional business initiatives.Strong analytical, financial, and strategic thinking skills.Experience using AI platforms to improve research, analysis, and decision making.Excellent communication and presentation skills.Uses AI responsibly and handles company information with care.Bilingual Korean and English preferred. xzbcwsv
Benefits: Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy401 (k) Retirement Plan with up to 5% match per company policyLife Insurance and AD&D (Accidental death & Dismemberment) per company policyBTA Insurance (Business Travel Accident Coverage)Company provided lunchPaid-time off (PTO) and Paid Holidays per company policyCelebration & Condolence Benefits per company policyEmployee Discount Program (5%)Holiday Gift certificates per company policyFSA (Flexible Spending Account) per company policyDCFSA (Dependent Child Care Spending Account) per company policy
Work Hours: 8:30 AM - 5:30 PM
Salary Range: $130,000 ~ $178,400*Actual compensation will be determined based on relevant experience, qualifications, skills, and other job-related factors.