General Superintendent

IES Communications · United States

The General Superintendent is responsible for the overall leadership, execution, and financial performance of large and complex projects. This role serves as the primary operational leader, ensuring all work is completed safely, on time, within budget, and in accordance with company and customer requirements. The General Superintendent oversees project staff, customer relationships, project profitability, quality control, scheduling, and operational processes while driving continuous improvement and maintaining a strong safety culture. Key Responsibilities Leadership & People Management

• Recruit, hire, train, mentor, supervise, and develop project personnel.
• Conduct performance evaluations and provide recommendations for promotions and compensation adjustments.
• Manage employee relations issues in accordance with company policies.
• Lead operations meetings, training sessions, and workforce development initiatives.

• Oversee all phases of project execution from planning through completion.
• Manage staffing levels, workload distribution, and project resources.
• Ensure projects are completed on schedule and meet customer expectations.
• Monitor productivity, installation progress, and project performance.

• Maintain project profitability and achieve financial targets.
• Review job cost reporting, invoicing, collections, and financial documentation.
• Ensure accurate completion of timesheets, work orders, change orders, material transfers, and closeout documentation.
• Monitor compliance with project budgets and financial controls.

• Serve as the senior operational liaison between the company and customer.
• Attend customer, construction, and facility meetings as required.
• Address customer concerns and ensure a high level of customer satisfaction.

• Perform quality inspections and job-site walkthroughs.
• Ensure installation quality and prevent service interruptions.
• Troubleshoot technical issues and provide resolution guidance.
• Review and maintain red-lined as-built drawings and project documentation.

• Evaluate and improve operational processes including estimating, scheduling, purchasing, warehousing, invoicing, and reporting.
• Partner with training and safety teams to ensure compliance with company standards.
• Promote and enforce safety as the highest priority.

Physical and Mental Requirements:

• Regular attendance is mandatory
• The General Superintendent must be self-motivated, positive in approach, and convey an appropriate professional image.
• The General Superintendent must promote the Company culture and mission to all employees, vendors, clients and business partners.
• The General Superintendent must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• The General Superintendent must also have excellent organizational skills and the ability to develop branch and job processes and best practices.
• The General Superintendent must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• The General Superintendent must be able to travel within the branch territory and/or regional territory as needed.
• The General Superintendent must possess the ability to learn and teach the Company and customer project management systems.
• The General Superintendent must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to stand and walk very large job sites regularly.
• The General Superintendent must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.

Education, Certification, License, and Skill Requirements:

• Prefer a minimum of five (5) years’ experience of supervisory or managerial experience.
• The General Superintendent must have a minimum of three (3) years’ experience as a Lead Communications Technician or similar position.
• The General Superintendent must also have a minimum of five (5) years’ experience in telecommunications or a related technical or construction field.
• Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• The General Superintendent Must have demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks and manage these to final completion and customer turnover.
• Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

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